Vending machines are robust devices and weigh between 320 and 400 kg depending on the model. Transport therefore takes place by professional pallet shipping — as is customary in the machinery and plant sector.
1. Transport and delivery time
Once your vending machine is ready for dispatch, the delivery time is usually 4–5 working days.
-
Delivery on working days (Mon–Fri), usually in the morning
-
Transport by 7.5-tonne truck with tail lift
-
Standard: delivery to the kerbside
-
On request: delivery to the point of use (where access is at ground level)
-
On site the machine is moved by pallet truck
In most cases delivery runs smoothly and without incident.
2. Packaging and delivery
To make sure your machine arrives safely, it is packed carefully:
-
Sturdy one-way pallet
-
Bolted wooden casing
-
Protection by polystyrene, cardboard and film
The packaging is functional and designed to protect the machine reliably.
3. Important: visual inspection on delivery
Once the machine has been unloaded, you should briefly inspect it from the outside.
If you notice anything (for example dents or damage):
-
Have the damage recorded by the carrier on the spot
-
Take photographs
-
Inform us immediately
That way everything is properly documented and can be resolved quickly.
4. Notes on installation (particularly outdoors)
If you do not put the machine into operation straight away:
- Protect it from the weather (for example with a cover)
For permanent outdoor use:
-
The machine should stand in a sheltered or covered position
-
In strong sunlight, simple protective measures are advisable
5. Installation and first start-up
Installation is straightforward:
- Connection via a normal socket
(outdoors: weatherproof power supply)
The machine can:
-
be fixed to the floor
-
additionally be secured to the wall
Once positioned, a short check is enough:
-
Is the machine standing stably?
-
Is power available?
-
Does the device start as intended?
Tip: the keys are attached to the power cable with cable ties. On the NANO the keys are in the dispensing compartment.
6. Support when you need it
Questions can come up during the first set-up — that is entirely normal. Simply get in touch by WhatsApp or email if anything is unclear. We will help you quickly and without fuss.
Conclusion
Delivery and installation are among the calmest and most predictable steps in operating a vending machine.
With a brief visual inspection and a clean set-up, your machine is usually ready for use within a day.
