Cookie Policy

This Cookie Policy explains how Neovend (“we”, “our”, “us”) uses cookies and similar technologies on https://neovend.io.

By continuing to use our website, you agree to the use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help websites function properly, improve user experience, and provide analytical information.

2. Types of Cookies We Use

We use the following categories of cookies:

2.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

They are used for:

• Website security
• Form submission handling
• Login authentication (Memberstack)
• Language selection (Webflow Localization)
• Checkout functionality (Stripe)

2.2 Analytics Cookies

We use analytics tools to understand how visitors interact with our website.

Tool used:

• Google Analytics 4 (GA4)

These cookies collect information such as:

• Pages visited
• Time spent on pages
• Device and browser information
• Country/region data

Data collected is anonymized where possible.

2.3 Marketing Cookies

We use marketing cookies to measure the effectiveness of advertising campaigns.

Tool used:

• Meta (Facebook) Pixel

These cookies may:

• Track conversions
• Measure ad performance
• Help deliver relevant advertising

2.4 Functional Cookies

These cookies improve website functionality and user experience.

They are used for:

• Language preference storage
• Remembering user session data
• Member account login (Memberstack)

2.5 Payment Processing Cookies

Payments are processed via:

• Stripe

Stripe may use cookies for:

• Fraud prevention
• Payment authentication
• Secure checkout processing

Stripe processes payment data in accordance with its own privacy policy.

3. Third-Party Services We Use

Our website integrates third-party services that may set cookies:

• Webflow (Hosting & CMS)
• Stripe (Payment processing)
• Google Analytics 4
• Meta Pixel
• Memberstack (Authentication)
• Make.com (Automation processing)

These providers may process data outside the EU under appropriate safeguards.

4. Managing Your Cookie Preferences

You can manage or disable cookies:

• Through your browser settings
• Through our cookie consent banner (if enabled)

Please note that disabling essential cookies may affect website functionality.

5. Legal Basis (GDPR)

For users in the European Union, cookies are processed based on:

• Consent (Article 6(1)(a) GDPR) for analytics and marketing cookies
• Legitimate interest (Article 6(1)(f) GDPR) for essential website functionality

6. Data Retention

Cookies may be stored:

• For the duration of your session
• For a defined period (e.g., analytics cookies up to 14 months)

7. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact

If you have questions regarding this Cookie Policy, please contact:

Neovend
Email: info@neovend.io
Address: 60 rue François 1er, 75008 Paris, France